Return-to-Work Program Costs

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Return-to-Work Program Costs

Our return-to-work approach puts people and businesses at the center of everything we do. Since the Return-to-Work and Recovery Services Strategy replaced the former outsourced labour market re-entry (LMR) and Work Transition Programs, more people return to work with their same employer. When needed, people are being provided with quality training programs that lead to jobs with their original employer or a new employer.

Timely referrals to the Return-to-Work Program, improve coordination of integrated recovery and return-to-work plans. The on-going education of workplaces on their re-employment responsibilities and duty to accommodate has allowed more people to return to their original workplace and has led to fewer people needing to be retrained.

The Program has evolved over the past number of years. By investing in the development of our professional workforce on topics that include mental stress injuries, mild traumatic brain injuries, cultural sensitivity and job accommodations, we have seen improved return-to-work outcomes every year.

We now have a new single Return- to- Work Specialist role; these highly skilled experts and certified disability management professionals are responsible for achieving the best return-to-work outcomes and their knowledge, skills and approaches match the needs of today’s increasing complex claims.


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Return-to-Work program costs ($millions) – Schedule 1 and 2

*Other Category includes GL adjustment, other, support Services, and miscellaneous expenses


Completed Return-to-Work plans

In the past five years, the percentage of claims with completed plans resulting in a return-to-work (either with the former employer or with a new employer) has improved.

In 2018, 99 per cent of claims with completed plans led to a return to work, showing a big improvement over 95 per cent in 2014.