External provider expense payments
Since the implementation of the Work Reintegration Program in November 2010, which focuses on delivering return-to-work services and internal oversight, there has been an overall decrease in payments to external providers.
In 2017, Schedule 2 claims experienced a 14 per cent decrease in external provider payments compared with the prior year. This was largely due to a decrease in assessments/evaluations. Education/training continues to be the largest category, representing approximately 46 per cent of external provider payments in 2017.